Save Hours Every Week

Reduce Airbnb guest messages by up to 80%

Answer WiFi, check-in, and house questions before guests ask. Digital guidebooks give guests instant answers – so you spend less time on repetitive messages.

Start Reducing Guest Messages – Free

Build free • Card required to publish

Works seamlessly with Airbnb

Import your Airbnb properties with one click. Our AI automatically generates check-in instructions, house rules, and local recommendations based on your property details.

One-Click Import
AI Content Generation
Auto Sync

Everything your guests need

Powerful features that make your life easier and your guests happier.

Answer Questions Proactively

WiFi password? Check-in code? Thermostat instructions? Put answers in your guidebook and reduce Airbnb guest messages before they happen.

WiFi Info Front & Center

"What's the WiFi password?" is the #1 guest message. One-tap copy and QR codes eliminate this question entirely.

Self-Service Check-in

Interactive check-in checklists guide guests through arrival. Fewer confused calls, fewer "how do I get in?" messages.

House Manual Access

Appliance instructions, thermostat guides, TV setup – all searchable in your digital guidebook. Guests help themselves.

Local Tips Ready

"Where should we eat?" – answered. Share recommendations upfront and reduce Airbnb guest messages asking for suggestions.

Always Accessible

Guests access your guidebook 24/7 from their phone. No waiting for you to respond – answers are always one tap away.

Save 5+ Hours Weekly

Hosts managing multiple properties report saving 5+ hours per week after switching to digital guidebooks.

Track What Guests View

Analytics show which information guests access. Optimize your guidebook based on actual guest behavior.

Improve Reviews

Fewer frustrated messages mean happier guests. Informed guests leave better Airbnb reviews.

Up and running in minutes

No design skills needed. Import from your PMS or start from scratch.

1

Create your guidebook

Import from your property management system or build from scratch. Add buttons for WiFi, check-in, local tips, and more.

2

Customize the design

Choose colors, fonts, and gradients. Real-time preview shows exactly what guests will see on their phones.

3

Share with guests

Send a link or print a QR code. Works on any device – no app download required.

Frequently asked questions

How do digital guidebooks reduce Airbnb guest messages?
Most guest messages are the same questions: WiFi password, check-in code, how to use the TV, where to eat. A digital guidebook answers all of these upfront. When guests can find information themselves, they don't need to message you.
What percentage of messages can I reduce?
Hosts using Relaxo report reducing repetitive Airbnb guest messages by up to 80%. The exact number depends on how comprehensive your guidebook is and how many properties you manage.
Will this hurt my response rate or Superhost status?
No – it helps! Guests still message for unique questions, and you respond quickly to those. But eliminating repetitive questions means you're not racing to answer "what's the WiFi?" at 11pm. Better communication leads to better reviews.
What are the most common Airbnb guest messages?
The top questions are: WiFi password, check-in/entry instructions, how to use appliances (TV, thermostat, coffee maker), parking info, and local recommendations. Relaxo guidebooks address all of these.
How do guests access the guidebook?
Share a link in your Airbnb check-in instructions or message. Guests tap to open – no app download needed. You can also print a QR code for the property.
Can I use this for multiple Airbnb properties?
Yes! Each property gets its own guidebook. Create a template and duplicate it for new listings. Manage all your properties from one dashboard.

Ready to upgrade your guest experience?

Join hundreds of property managers who've ditched paper guides for beautiful digital guidebooks.

Start Reducing Guest Messages – Free

Build free, card required to publish • Setup in under 5 minutes